Replacement ComponentUpdated 5 months ago

If you need to replace a sweatband, outer band, pin, or lining on your Akubra hat, we’re happy to help organise this for you.

To request a replacement, please email our Customer Service team at [email protected] with the information outlined below.

What We Need From You

To get started, please provide the following details so we can create an invoice for your replacement item:

• Full name

• Phone number

• Email address

• Shipping address

• Size of the Akubra with the damaged or missing component

• A clear image of the Akubra showing the damaged or missing component

What Happens Next

Once we receive your email and the above information, our team will:

1. Confirm availability of the requested replacement component

2. Create an invoice for purchase

3. Send the invoice to you via email for payment

After payment is received, your replacement item will be despatched to the provided shipping address.

If you have any questions or are unsure which component you require, please don’t hesitate to contact us, we’re always happy to assist.