Have a question on your mind? Start a live chat—we’re here to help!

Need assistance? Complete our form, and our team will reach out by email.

Have another question? Get in touch with our team.
Business hours: Monday to Friday 8:30 - 16:30.

AKUBRA

Get all the help you need with Akubra Hats shipping, returns, order tracking, product questions, and inventory availability. Explore our support portal for answers on delivery timelines, return policies, product details, stock updates and step-by-step order tracking to enhance your shopping experience.

Akubra Hats Customer Support | Products, Shipping, Order Tracking & Returns

Top 5 tips an Akubra Hat!

How to clean an Akubra Hat.

What is the best way to handle and store an Akubra?

How to stretch an Akubra.

How to reshape an Akubra.

Hat Care

Measuring Your Head

Size Guide

How much does shipping cost?

Do you offer free shipping?

How long does delivery take?

What is your shipping policy?

Do you ship worldwide?

My order was marked delivered but it’s not here!

What happens if my package is lost or arrives in a damaged state?

Shipping

How do I track my order?

Can I edit or add anything to my order?

How do I apply promo/discount codes?

What is your cancellation policy?

What do I do if I receive the wrong item in my order?

Order

How do I start a return?

What’s your return policy?

Do you offer refunds or exchanges?

When will I get my refund?

International Returns

What do I do if my item(s) arrives damaged?

Returns

I'm having trouble logging in

Account

Store Locator

Special/Custom Orders

Gift Cards

Akubra Workshop Repairs

Workshop Tours

Frequently Asked Questions

New South Wales

Queensland

South Australia

Victoria

Tasmania

Akubra Hat Refurbishers

All articles

Categories