We want you to be able to find and buy the perfect Akubra Hat!. Akubra is proud to support small and local businesses across Australia. In fact, our hats are stocked in over 500 retailers nationwide, including many in rural and regional areas. We’re

We want you to be able to find and buy the perfect Akubra Hat!Akubra is proud to support small and local businesses across Australia. In fact, our hats are stocked in over 500 retailers nationwide, including many in rural and regional areas. We&#x2019;re committed to ensuring our iconic hats remain accessible to the communities that have supported us for generations.Please head to our &quot;Find a Stockist&quot; page to find a store near you!<a href="https://akubra.com.au/pages/store-locator">https://akubra.com.au/pages/store-locator</a>

Store Locator

Due to the high demand currently being experienced at the factory, we are unable to take any special orders at this time. However, we greatly value your feedback and suggestions regarding Akubra styles and if you wish to send them through, please ema

<div data-block="true" data-editor="dan9h" data-offset-key="249g0-0-0" id="isPasted"><div data-offset-key="249g0-0-0">Due to the high demand currently being experienced at the factory, we are unable to take any special orders at this time.&#xA0; However, we greatly value your feedback and suggestions regarding Akubra styles and if you wish to send them through, please email <a href="mailto:online@akubra.com.au">online@akubra.com.au</a> and we will ensure they are passed on for consideration.</div></div><div data-block="true" data-editor="dan9h" data-offset-key="clbt9-0-0"><div data-offset-key="clbt9-0-0"> </div></div><div data-block="true" data-editor="dan9h" data-offset-key="9r4em-0-0"><div data-offset-key="9r4em-0-0">Thank you for your understanding and continued support.</div></div>

Special/Custom Orders

Shopping for someone else but not sure what to give them? Give them the gift of choice with an Akubra Digital Gift Card. Gift cards are delivered by email to the purchaser and contain instructions on how to redeem them at the checkout for you to forw

Shopping for someone else but not sure what to give them? Give them the gift of choice with an Akubra Digital Gift Card.Gift cards are delivered by email to the purchaser and contain instructions on how to redeem them at the checkout for you to forward to the recipient. If you would like a Physical Gift Card you can buy one in our Kempsey Store.&#xA0;IMPORTANT: Gift Cards are non-refundable and valid for use only on the akubra.com.au website or Kempsey Store. Gift Cards are valid for 3 years from the date of purchase.

Gift Cards

If you need to replace a sweatband, outer band, pin, or lining on your Akubra hat, we’re happy to help organise this for you. To request a replacement, please email our Customer Service team with the information outlined below. To get started, please

<div data-block="true" data-editor="e7e0d" data-offset-key="51nth-0-0" id="isPasted"><div data-offset-key="51nth-0-0">We understand that you are wanting your hat to be cleaned, reshaped or stretched but unfortunately we are currently not offering this service at the our Workshop. We apologise for any inconveniences this may have caused but please head to our Help Center to see the list of Authorised Refurbishers around Australia.&#xA0;</div> If you need to replace a sweatband, outer band, pin, or lining on your Akubra hat, we&#x2019;re happy to help organise this for you.To request a replacement, please email our Customer Service team with the information outlined below.<h3 id="what-we-need-from-you">What We Need From You</h3>To get started, please provide the following details so we can create an invoice for your replacement item:<ul data-spread="false"><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Full name</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Phone number</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Email address</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Shipping address</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Size of the Akubra with the damaged or missing component</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">A clear image of the Akubra showing the damaged or missing band/lining/pin</li></ul><h3 id="what-happens-next">What Happens Next</h3>Once we receive your email and the above information, our team will:<ol data-spread="false" start="1"><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Confirm availability of the requested replacement component</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Create an invoice for purchase</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Send the invoice to you via email for payment</li></ol>After payment is received, your replacement item will be dispatched to the provided shipping address.&#xA0;If you have any questions or are unsure which component you require, please don&#x2019;t hesitate to contact us. </div><div data-block="true" data-editor="e7e0d" data-offset-key="fkjp2-0-0"><div data-offset-key="fkjp2-0-0">If you have any further questions, please don&apos;t hesitate to reach out via email at <a href="mailto:online@akubra.com.au">online@akubra.com.au</a>.</div></div>

Akubra Workshop Repairs

Unfortunately, Akubra does not offer Workshop Tours due to safety reasons, as our facility contains heavy machinery. However, customers are welcome to visit our Kempsey store, conveniently located within the Workshop!

Unfortunately, Akubra does not offer Workshop Tours due to safety reasons, as our facility contains heavy machinery. However, customers are welcome to visit our Kempsey store, conveniently located within the Workshop!

Workshop Tours

We’re proud to support initiatives that align with Akubra’s values and are always happy to consider sponsorships or donation opportunities that make a positive impact in the community. If you’re interested in partnering with Akubra through a sponsors

We&#x2019;re proud to support initiatives that align with Akubra&#x2019;s values and are always happy to consider sponsorships or donation opportunities that make a positive impact in the community.If you&#x2019;re interested in partnering with Akubra through a sponsorship or a donation, we&#x2019;d love to hear from you.<h3 data-start="406" data-end="428" id="how-to-enquire">How to Enquire</h3>You can reach out to us by submitting a request <a href="https://akubra.gorgias.help/en-GB/flows/01K1F36RKNSWHGZ2JTNQMS58G0" target="_blank" rel="noopener noreferrer">here</a>! Make sure you include as much detail as possible.&#xA0;Please note: While we aim to support as many initiatives as we can, unfortunately we&#x2019;re unable to accommodate every request. Please allow 2-4 weeks for review!

Donations and Sponsorships

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Business hours: Monday to Friday 8:30 - 16:30.